At Be Social Group we respect the privacy of the people who visit our website, complete forms, or write to us by email, WhatsApp, social media or other contact channels.
This Privacy Policy explains what data we may collect, what we use it for, how we protect it and what rights the owners of that data have.
Be Social Group is a creative agency, video production company and digital marketing team based in Buenos Aires, Argentina.
1. Data controller
The party responsible for processing the personal data collected through this website is Be Social Group.
- Website: https://besocial.com.ar/
- Contact email: [email protected]
- General location: Buenos Aires, Argentina
Personal data is processed solely to respond to inquiries, manage commercial requests, prepare proposals, coordinate meetings or move forward with projects related to our services.
2. Personal data we may collect
We may collect personal data when a person completes a form or contacts us by email, WhatsApp, social media or other available channels. The data may include:
- First and last name.
- Email address.
- Phone number.
- Company, brand or project.
- Current website or social media.
- Service of interest.
- Message sent voluntarily.
- Objectives, deadlines, references or project needs.
We may also receive information related to the type of inquiry, for example: video production, digital marketing, branding, brand content, SEO, Google Ads, Meta Ads, web design, community management or social media management.
In addition, the site may collect basic technical information such as IP address, device type, browser, date and time of access, pages visited, traffic source or similar data linked to the operation and analysis of the site.
We do not request sensitive data through the contact form. We recommend not sending confidential information, passwords, banking details, private documentation or sensitive information in the first message.
3. Purpose of data use
We use personal data for the following purposes:
- Respond to inquiries received through the website or contact channels.
- Analyze needs related to video production, digital marketing, branding, content, campaigns, web design or social media management.
- Prepare commercial proposals, quotes or initial assessments.
- Coordinate meetings, calls, briefings or next steps.
- Manage a potential commercial or professional relationship.
- Improve our service, the site experience and the quality of our work.
- Comply with legal, administrative or security obligations where applicable.
We do not sell personal data to third parties. Nor do we use data submitted through the form for purposes unrelated to the original inquiry, unless there is consent from the user or a commercial relationship that justifies it.
4. Basis for processing
Data processing is carried out on the basis of the consent granted by the person when completing forms, writing by email, contacting us via WhatsApp or communicating voluntarily through other means.
We may also process data when necessary to respond to a request, prepare a commercial proposal, deliver a contracted service, comply with legal obligations or protect the security of the site and our communication channels.
5. External providers
To operate the website and respond to inquiries, we may use external technology providers. These providers may be involved in site hosting, form processing, email, security, analytics, technical infrastructure or communication channels.
The contact form may operate through Web3Forms or a similar provider. When the form is submitted, the data entered may be processed by that provider to forward the inquiry to our email or the configured channels.
We may also use external tools or services such as:
- Hosting services.
- Email services.
- Form tools.
- Web analytics tools.
- Security or anti-spam tools.
- Communication platforms such as WhatsApp, Instagram or other social networks.
Some providers may operate infrastructure outside Argentina. In those cases, processing may involve international data transfers in accordance with applicable regulations and the specific conditions of each provider.
6. Contact forms
When a person completes a form on our site, the submitted data is used to respond to the inquiry and evaluate the request.
We may use that information to understand the type of project, the required service, the brand's objective, the current channels and the best way to move forward.
Submitting the form does not imply the automatic hiring of a service or the acceptance of a commercial proposal. The commercial relationship, if it moves forward, will be defined through a subsequent agreement between the parties.
7. Cookies, analytics and similar technologies
This site may use cookies or similar technologies to improve technical operation, analyze traffic, measure performance, remember preferences or understand how people interact with the pages.
Analytics or measurement tools may also be used to learn general browsing data, such as pages visited, traffic source, device type, approximate location or behavior within the site.
If tools such as Google Analytics, Google Tag Manager, Meta Pixel, advertising remarketing or other advanced measurement platforms are incorporated in the future, this policy will need to be updated to report in greater detail which tools are used, for what purpose and how the user can manage their preferences.
8. Data retention
We retain personal data for the time necessary to respond to the inquiry, manage the commercial relationship, prepare a proposal, deliver contracted services or comply with legal and administrative obligations.
When the data is no longer necessary for those purposes, we aim to delete it, anonymize it or limit its retention, unless there is a legal, contractual or security obligation that justifies keeping it for longer.
In the case of external form providers, retention periods may depend on the service configuration, the contracted plan and the provider's own policies.
9. Information security
We adopt reasonable measures to protect the information received against unauthorized access, loss, misuse, alteration or unauthorized disclosure.
However, no system for transmitting or storing information on the Internet can guarantee absolute security. For that reason, we recommend not sending sensitive information, passwords, banking details or confidential documentation through the initial form.
10. Rights of data subjects
Owners of personal data may request information about the processing of their data and exercise, where applicable, their rights of access, rectification, updating and deletion.
To exercise these rights, they may write to us at: [email protected]
In the subject of the message, we recommend indicating: "Request regarding personal data". The request must include enough information to identify the requesting person and the data or processing the request refers to.
In accordance with Argentine regulations, the data subject may request access to their personal data and ask for rectification, updating or deletion where applicable.
11. Data of minors
Our services are aimed at companies, brands, professionals and commercial projects. We do not intentionally seek to collect personal data from minors.
If a responsible person believes that a minor has provided us with personal data without authorization, they may contact us to request the review or deletion of that information.
12. Links to third-party sites
The website may include links to social networks, external platforms, technology providers or other third-party sites.
Be Social Group does not control the privacy policies or data processing practices of those external sites. We recommend reviewing the privacy policy of each platform before providing personal data or interacting with third-party services.
13. Changes to this Privacy Policy
Be Social Group may update this Privacy Policy to reflect changes in the website, services, forms, tools used, applicable regulations or internal data processing practices.
The current version will be the one published on this page, indicating the date of the last update.
14. Privacy contact
For inquiries related to this Privacy Policy or the processing of personal data, you can write to us at: [email protected]
Suggested subject: Request regarding personal data.